Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to services@ximonths.com.
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Pre Sale Questions
Q: “What payment methods do you accept?”
We accept a variety of payment methods including major credit and debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options. All transactions are processed through secure encryption for your safety.
Q: “ How can I track my order?”
Once your order has been processed and shipped, you will receive an email with a tracking number and instructions on how to track your package. You can also log into your account on our website to check your order status and track your shipment.
Q: “What is your return policy?”
We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 7 days of receiving the item for a full refund or exchange. Please ensure the product is in its original condition and packaging. For more detailed information, please visit our Returns and Exchanges page.
Q: “Do you ship internationally?”
Yes, we offer international shipping to many countries. Shipping rates and times may vary depending on your location. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the buyer.
Q: “How long will it take to receive my order?”
Shipping times vary depending on your location and the shipping method you choose at checkout. Typically, orders are processed within [X] business days and delivered within [Y] business days. You can track your order using the tracking number provided in your confirmation email.
